Privacy Policy

1. Who We Are

Hutley Van Systems Inc. ("we," "us," or "our") is a professional moving company headquartered in Altamonte Springs, FL. We operate across Florida, New York, and Mississippi. This Privacy Policy explains how we collect, use, and protect information you provide when you request a quote, schedule a move, or otherwise interact with us.

Contact us at:
Email: info@hutleyvansystems.com
Phone: (407) 960-0875
Address: Altamonte Springs, FL 32701

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information: name, phone number, and email address
• Move details: origin address, destination address, move date, home size, and service type
• Communications: messages, photos, or notes you send us via text message, email, or our website
• Photos: images of your belongings that you voluntarily send us to assist with weight estimation and quoting

We also collect limited information automatically when you browse this website:

• Usage data: pages viewed, time on page, the site or search engine that referred you, and whether you clicked one of our phone numbers
• Device data: browser type, device type, operating system, and approximate location derived from your IP address (city-level, not precise)

3. How We Use Your Information

We use your information to:

• Prepare and deliver moving estimates and quotes
• Schedule and coordinate your move
• Send you appointment reminders, job status updates, and move confirmations via email and SMS
• Respond to your questions and provide customer support
• Improve our services and internal operations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. SMS / Text Messaging

How you opt in: By entering your phone number and submitting our quote request form at hutleyvansystems.com, you expressly consent to receive SMS text messages from Hutley Van Systems. You may also opt in by providing your phone number directly to a staff member and verbally confirming your consent to receive messages.

What we send: Our SMS program is transactional only — not promotional. Message types include:

• Quote request confirmations
• Appointment and move date reminders
• Crew dispatch and on-the-way notifications
• Move completion confirmations
• Responses to photos or messages you send us

Message frequency: Varies based on your job status. Most customers receive 2–5 messages per job.

Message and data rates may apply.

How to opt out: Reply STOP to any message at any time. You will receive one final confirmation message, and no further SMS messages will be sent.

Help: Reply HELP to any message or contact us directly at info@hutleyvansystems.com or (407) 960-0875.

Consent is not a condition of purchase. You may request a quote and use our services without consenting to SMS communications.

We do not sell, rent, or share your phone number or SMS consent data with third parties for their marketing purposes.

5. Analytics and Cookies

We use Google Analytics to understand how visitors find and use this website — which pages are read, which search terms lead people here, and which pages lead to a quote request or a phone call. This tells us what to improve; it is not used to build advertising profiles.

Google Analytics sets cookies in your browser and receives your IP address, which Google uses to estimate your general location. We have not enabled Google Signals, advertising personalization, or remarketing on this property.

We never send your personal information to Google. When you submit a quote request, we record only that a request happened and the general shape of the move (move type, home size, how you heard about us). Your name, phone number, email address, and the origin and destination addresses are never included.

You can opt out of Google Analytics entirely by installing Google's opt-out browser add-on, or by enabling “Do Not Track” or blocking cookies in your browser settings. Opting out does not affect your ability to request a quote or use any part of this site.

6. How We Protect Your Information

Your information is stored securely in our internal operations platform. We use industry-standard encryption and access controls. Only authorized staff members can access customer data. Photos submitted via text message are automatically deleted after 7 days.

7. Data Retention

We retain your contact and move information for as long as needed to provide our services and comply with applicable legal requirements. You may request deletion of your information at any time by contacting us at info@hutleyvansystems.com.

Website analytics data is retained by Google for up to 14 months and is not linked to your identity.

8. Your Rights

You have the right to:

• Request a copy of the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.